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123insight is so flexible that for most sizes or types of business it will meet your needs.
Covering everything from one-offs/bespoke or small batches through to high volume, process manufacturing or projects/contracts.
In-house, subcontract or a mix of both. 123insight is flexible enough for all customers to configure the standard product to meet their need.
Our smallest customer has a staff of just two, and our largest over 4500. From startups, SMEs to multi-nationals in excess of £200 million turnover.
From processing fish to satellite technology - we have customers spanning every manufacturing industry.
With our Evaluation Workshops and online 123insight INFO Exchange sessions you can assess the suitability for your business in a couple of hours.
Attend the six days of training, covering the entire core system, and only pay if you decide to move forward with the software.
Once training is complete you have everything you need to implement and go live, backed up by your dedicated 123insight Implementation Mentor.
A fixed monthly subscription with no minimum contract period and fully transparent pricing on our website. No hidden extras, no nasty surprises.
With an average of less than one call per customer to the Help Desk per month, all calls are answered quickly, with most being resolved same day.
Most calls are of the 'how do I do this?' nature. If we can't answer quickly by email or telephone, we'll quickly show you remotely.
After going live, you'll have a dedicated Customer Care Manager who will always be available to help you get the most out of your system.
Your fixed month subscription includes software updates, access to the Help Desk and your dedicated Customer Care Manager.
"We could easily double in size with 123insight. We didn’t stop throughout the pandemic, employing more shop floor staff, buying more machinery and taking on extra premises."
Aaron Hulse, Commercial Manager
Heatsense Cables Ltd
"I don’t think I ever put a financial value on the time spent on things, but 123insight is not only the cheapest employee in the company, it’s also the hardest working. You don’t appreciate the areas that it will save you money until it’s in place."
Tom Tew, Operations Manager
Vincico Electronics Ltd
"I would say that 123insight has easily paid for itself inside a year, but my gut feeling is maybe half of that... ...I reckon that we could grow by a third before we would need to take on another person in Operations or Admin because of how much we can process through 123insight."
Lulu Crossthwaite-Eyre, MD
Cygnus Instruments Ltd
"The fact that you could go from a part enquiry into a sales order into a works order or a purchase order just seamlessly and all through one screen was such a joy... ...you couldn't employ someone for the money we spend on 123insight to do what it does."
Greg Giles, Commercial Manager
FHS Dynamics Ltd
"If you’re transacting less then there’s the potential for fewer errors... ...The fact that there weren’t any up-front costs made a significant difference."
Andy Hedges, Operations Director
Beck Optronic Limited
Manufacturing Industry Awards