Frequently Asked Questions

We offer full, real-time integration with four popular accounting packages: Sage 50, Sage 200, Xero and Access Dimension via Solwebs Accounts Gateway. For all other accounting packages, you can use the generic Account Export to download the data from 123Insight. Click here for more details. 

123Insight can be held on-premise or hosted in the cloud, whichever suits your business needs best. Read our System Requirements to find out more.

IT infrastructure is very important, here is a link to the System Requirements needed to run 123Insight.

We provide a Remote Installation Service whereby, at a mutually convenient date and time, we access your server remotely and install the application for you. It's a safe, hassle-free approach, and is charged at a nominal fee of just £395. Click here for more details. 

We offer a Data Import Toolkit which provides templates, guidelines, examples to migrate your data from current state into 123Insight. We provide ongoing support with the process too. Click here for more details. 

Our fixed-price Implementation Service Pack provides you with a dedicated mentor, tailored project plan and additional resources to stay focussed on your target go-live date.

If you'd like to know how much 123Insight costs, follow the link to our pricing page and you can request a quote. 

123Insight core licences are based on client installation, not per user. The number of licences required is determined by two things: the number of client PC's you can install the 123Insight application on to, and the number of active connections you can have to your 123Insight datasets.

In a Terminal Services or Citrix environment (where 123Insight is run from a central location) you would only install 123Insight once, in which case the second rule would restrict the number of users who could run 123Insight at any one time.

On a single PC, a user may have multiple instances of 123Insight running (i.e. run the application more than once) - in this case, each instance will consume a licence - again because of the second rule.

Yes, upgrades and support is included in your subscription price. Users can upgrade the software themselves for free or use our hassle-free Remote Upgrade Service. For more details, click here. 

Attend an Evaluation Workshop. These free, online events are ideal for those looking for a deeper understanding of what 123Insight can do for your manufacturing business. They include a live, in-depth demo and a dedicated Q&A. Sign up here.