MRP/ERP Frequently Asked Questions

Your questions, answered

Below are a selection of the frequently asked questions related to 123Insight, its functionality, setup and implementation.

123insight features
Does 123Insight include Accounts?

We offer full, real time integration with 4 popular accounting Packages: Sage 50, Sage 200, Xero and Access Dimension via Solwebs Accounts Gateway. For all other Accounting Packages you are able to use the generic Account Export to download the data from 123Insight.

Is 123Insight software held on-premise or cloud-based?

You can host 123Insight in the cloud or on-premises, whichever suits the business needed best. Read our System Requirements to find out more.

What is needed to run 123Insight?

IT infrastructure is very important, here is a link to our System Requirements to run 123Insight.

How is 123insight installed?

123Insight Software Remote Installation Service
We provide a remote installation service whereby, at a mutually convenient time/date, we access your server remotely and install the application for you. It's a safe, hassle-free approach and is charged at a nominal fee of just £345.

The install covers:

  • Installation of Microsoft SQL Express software (please note that if you are opting for the full Microsoft SQL Server database, you will need to install this yourself)
  • We will install the server side of the application for you
  • We set all the permissions on the databases
  • We then install one client licence for you via Teamviewer. We take you through each step of the very straightforward installation process so you can then install all subsequent licences by yourself.
How is data migrated from an old system into 123Insight?

We offer a Data Import Toolkit which provides templates, guidelines, examples to migrate your data from current state into 123Insight. We provide ongoing support with the process too. For more details here is a link to the datasets you can import.

How is 123Insight implemented within a company?

Our fixed-price Implementation Service Pack and ongoing support provide you with a dedicated mentor, tailored project plan and additional resources to stay focussed on your target go-live date.

Is 123Insight a monthly subscription?

Yes, a Pay-As-You-Go rolling monthly subscription that includes upgrades and support. There is no minimum term contract. See our Pricing.

Are licences per user?

123Insight core licence are based on client installation not per user. The number of licences required is determined by two things: The number of client PC's you can install the 123Insight application on to and the number of active connections you can have to your 123Insight datasets.

In a Terminal Services or Citrix environment (where 123insight is run from a central location) you would only install 123Insight once, in which case the second rule would restrict the number of users who could run 123Insight at any one time.

On a single PC, a user may have multiple instances of 123Insight running (i.e. run the application more than once) - in this case, each instance will consume a licence - again because of the second rule.

Are upgrades and support included in the monthly subscription?

Yes, upgrades and support are included in the monthly subscription price, there are no additional contracts. See our Pricing and build your quote online.

How can I see the software?

We hold 123Insight software demos regularly. The Evaluation Workshop is a 3 hour deep dive session. See our next available dates.

What is 'No Obligation' training?

Through the selection process, if you think our 123Insight ERP software will work for you, we offer the six courses of core training (Sales, Purchasing, Engineering, Production, MRP and System Admin and Finance)on a 'no obligation' basis. During this time the project team will learn everything technically and operationally regarding the solution, becoming superusers, before registering to become a customer. Our risk free approach allows you to make the best decision for your business.