Blog
Jan 13, 2025
123Insight to attend Southern Manufacturing & Electronics 2025
The first major event on the 2025 industrial calendar is fast approaching and we’re thrilled to once again be exhibiting at Southern Manufacturing & Electronics.
Customer Portal
Explore a range of resources designed to help you maximise your use of 123Insight. Get the latest release information, view on-demand webinar content, find details of upcoming webinars and training courses, and subscribe to InTouch, the 123Insight customer newsletter.
123Insight 2024.Q3 Release
Watch the webinar to find out what's new in our latest product release. Customers can install the upgrade themselves for free as part of their subscription, or we also offer a remote upgrade service for just £395.
Advanced Project Control
In this on demand webinar, we cover the essential features of Advanced Project Control. Find out how to set up projects, create project links with quotations and sales orders, manage stock and supply assignments, and more.
123Mobile: 8 top tips
In this short webinar we explore 8 top tips with 123Mobile that can really accelerate day to day operations in stores, shop floor, and despatch.
Duration: 28 minutes
123Mobile webinar
This webinar gives an in-depth overview of how 123Mobile can transform your stores and shop floor, by putting information directly in the hands of the staff that need it.
Subscribe to InTouch
Our free monthly email newsletter, InTouch, includes details of forthcoming webinars, special offers, news, tips and tricks for you to get the most out of 123Insight.
If you are not already receiving it, subscribe here.
Frequently asked Questions: Customer Success
Who is my Customer Success Representative?
You'll be notified of your Customer Care Representative when you move from the implementation team, after go-live. You can contact them any time, either on our office telephone or by email.
When should I contact the Help Desk versus Customer Success?
Questions to the Help Desk are generally of the 'how do I?' variety, or if you are experiencing a problem that needs assistance. The Customer Success team are there to help you achieve your long-term goals with 123Insight, and also to assist in identifying other ways that you can utilise the software.
Do I need to pay for Customer Success staff time?
They are there to assist you with general enquiries and also occasionally visit you onsite. They are also happy to meet with you online.
If you require on-site time to delve into deeper technical matters, or to help you enact some ideas that you've come up with together, then this would be a service day, which is chargeable.
