Below are a selection of frequently asked questions. Is your question not listed? Ask it here.
We offer full, real time integration with 4 popular accounting Packages: Sage 50, Sage 200, Xero and Access Dimension via Solwebs Accounts Gateway. For all other Accounting Packages you are able to use the generic Account Export to download the data from 123insight.
You can host 123insight in the cloud or on-premises, whichever suits the business needed best. Read our System Requirements to find out more.
IT infrastructure is very important, here is a link to our System Requirements to run 123insight.
123insight Software Remote Installation Service
We provide a remote installation service whereby, at a mutually convenient time/date, we access your server remotely and install the application for you. It's a safe, hassle-free approach and is charged at a nominal fee of just £345.
The install covers:
We offer a Data Import Toolkit which provides templates, guidelines, examples to migrate your data from current state into 123insight. We provide on ingoing support with the process too. For more details here is a link to the datasets you can import.
Our fixed-price Implementation Service Pack and ongoing support provide you with a dedicated mentor, tailored project plan and additional resources to stay focussed on your target go-live date.
Yes, a Pay-As-You-Go rolling monthly subscription that includes upgrades and support. There is no minimum term contract. See our Pricing.
123insight core licence are based on client installation not per user. The number of licences required is determined by two things: The number of client PC's you can install the 123insight application on to and the number of active connections you can have to your 123insight datasets.
In a Terminal Services or Citrix environment (where 123insight is run from a central location) you would only install 123insight once, in which case the second rule would restrict the number of users who could run 123insight at any one time.
On a single PC, a user may have multiple instances of 123insight running (i.e. run the application more than once) - in this case, each instance will consume a licence - again because of the second rule.
Yes, upgrades and support are included in the monthly subscription price, there are no additional contracts. See our Pricing and build your quote online.
We hold 123insight software demos weekly. We have two types of event to choose from: Our INFO Exchange is a 50min taster session and Evaluation Workshop is a 3 hour deep dive session. See our next available dates.
Through the selection process, if you think our 123insight ERP software will work for you, we offer the six courses of core training (Sales, Purchasing, Engineering, Production, MRP and System Admin and Finance)on a 'no obligation' basis. During this time the project team will learn everything technically and operationally regarding the solution, becoming superusers, before registering to become a customer. Our risk free approach allows you to make the best decision for your business.