After persevering with their accounts software and a collection of spreadsheets and databases, Vortok International implemented 123insight in 2013. Within months they reduced their stock by over £200k, while output nearly doubled. In 2014 they were able to increase turnover by 20%, which the MD states could not have been achieved without 123insight.
This case study was shortlisted for The Manufacturer 2014 awards and IT Europa Awards in 2015 due to its demonstrable return on investment.
"Previously it was accepted that a supplier would get back to us the next day. With 123insight, when we call we have an answer there and then nine times out of ten, and if not we have an email within the hour. Now, when we have to use other support
providers we just get increasingly annoyed. 123insight has set the bar, and not many other vendors meet it."
Selected over 18 systems
Stock reduced by over £200k while turnover nearly doubled.
Linked to MS SharePoint and Opera accounts, with CAD and PDM planned
Lead times reduced due to consignment stock
Fully supports quality systems, with audits done much faster and remotely