"CRM+ and the processes functionality has blown me away - it’s an incredible tool. 123insight has become so much a part of the fabric of the business and is obviously so capable that we would just assume that it'd support us in whatever we do."
Having upgraded to the latest Windows version of their former MRP system in July 2007 Toucan Systems EMS they were told a few months later that the system was no longer being developed. They selected 123insight over systems costing upwards of £40k and were live within seven weeks of attending the workshop. During the two-week implementation they called on support just once. Since go-live they have massively reduced their reliance on paper and have excellent product batch traceability