Downlands Packaging Limited
Downlands Packaging Ltd, based in Lancing, West Sussex, was founded in 1991. After failing to implement an industry-specific MRP product, the company returned to their paper-based system to control stock and orders which proved cumbersome as the business grew, gave no visibility and was prone to errors. Maurice Lee, Director said; "The manual system we had was essentially an order book. One of the main reasons we knew that we needed an MRP system was that on occasion works orders would go astray and we were blissfully unaware until customers phoned chasing their orders. We needed something that would allow us to see what was due, not only for sales but also for purchase orders. That was the straw that broke the camel's back. Also, the amount of business we were handling had grown but we still had the same number of people."
This case study was a Finalist for The Manufacturer Awards 2013.