"CRM+ and the processes functionality has blown me away - it’s an incredible tool. 123insight has become so much a part of the fabric of the business and is obviously so capable that we would just assume that it'd support us in whatever we do."
Cogent Technology Ltd, based in Woodbridge, Suffolk provides contract electronic manufacturing services (ems), speciallising in the medical sector. As the company holds ISO9001, ISO13485 and ISO14001 accreditations, traceability of electroniccomponents is paramount to the business. They previously relied on a combination of an MRP system linked to an in-house written serial tracking database. After their MRP vendor changed database platforms (and demanded a massive cost to migrate to the new version) coupled with the resource that developed the serial tracking no longer available to them, Cogent decided to research the market. Of the several vendors approached 123insight was the only company that were open to developing the required functionality into the core product, rather than having a bespoke module developed.
The video below details the evaluation process that Cogent underwent, along with the cost comparison against the traditional systems they reviewed. It also shows the benefits they have seen since going live.