Case studues of make to Order/Contract Manufacturing MRP/ERP/CRM software users

Manufacturers of refrigeration units for OEM customers and bespoke projects.

The return on investment is very short for the level of investment we made. It’s within the first few months of use - almost instantaneous.

Rob Pritchard
Sales Director

Refcool previously relied on a series of Excel spreadsheets and paper-based systems. Stock was inaccurate, which had a knock on effect with lead times, and getting reliable information was problematic and time-consuming. After implementing 123insight in 2012 the company saw an increase in turnover with the same number of admin staff and now run the software across two locations. They employed staff from a previous 123insight user, with some having over 15 years of experience with the software. CRM+ is also the backbone of their sales and quality accreditation management.

Designers and manufacturers of industrial effluent treatment systems

I could confidently say that we could triple or quadruple our turnover without employing any more admin staff to look after stock, purchase orders, etc.

Seamus McAleenan
Engineering Manager

Water Tecnik Ltd, based in Camlough, Northern Ireland designs and manufactures industrial effluent treatment systems. They were struggling with their manual, paper-based systems, but always intended to implement an MRP system shortly after the business was founded. After attending a 123insight Evaluation workshop the company decided to move ahead, going live within one month. Their implementation was so successful that they were joint winners in the local council Excellence in Manufacturing awards.