Case studies of EMS Electronics MRP/ERP/CRM software users

Electronic Manufacturing Services (EMS)

We're just delighted with the software and we love the way the company runs... ...without being too clichéd the support has been exemplary. I wish more suppliers would offer that level of support.

Guy Janney
Managing Director

Adapt EMS Ltd acquired two companies in 2006, each having their own MRP system. One had 123insight and the other had a system costing over £250,000 in software and customisation. After reviewing both systems MD Guy Janney selected 123insight. Since making the change the company has seen a 20% reduction in stock, which resulted in a real-world saving of £60,000, and is paying less with the 'pay as you go' monthly subscription than the maintenance of the previous system alone.

Manufacturers of refrigeration units for OEM customers and bespoke projects.

The return on investment is very short for the level of investment we made. It’s within the first few months of use - almost instantaneous.

Rob Pritchard
Sales Director

Refcool previously relied on a series of Excel spreadsheets and paper-based systems. Stock was inaccurate, which had a knock on effect with lead times, and getting reliable information was problematic and time-consuming. After implementing 123insight in 2012 the company saw an increase in turnover with the same number of admin staff and now run the software across two locations. They employed staff from a previous 123insight user, with some having over 15 years of experience with the software. CRM+ is also the backbone of their sales and quality accreditation management.